:root{color-scheme:dark;--bg:#111916;--panel:#1b2520;--line:#303b32;--text:#f1f1e8;--muted:#aab7ad;--accent:#d2e4a0;--viewport-height:100dvh;font-family:-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif;color:var(--text);background:var(--bg);font-size:15px}*{box-sizing:border-box}body{margin:0}button,input,select,textarea{font:inherit}button,input,select,textarea,a{-webkit-tap-highlight-color:transparent}button{border:0;background:none;color:inherit;cursor:pointer;min-height:44px}button:disabled{opacity:.45;cursor:default}a{color:var(--accent)}button:focus-visible,a:focus-visible,input:focus-visible,textarea:focus-visible,select:focus-visible{outline:2px solid var(--accent);outline-offset:2px}input,textarea,select{font-size:16px;color:var(--text)}svg{flex-shrink:0}.sr-only{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}.mobile-app{max-width:600px;margin:auto;height:var(--viewport-height);display:flex;flex-direction:column;position:relative;overflow:hidden;background:var(--bg)}.app-header{display:flex;align-items:center;gap:9px;flex-shrink:0;padding:calc(8px + env(safe-area-inset-top)) 12px 8px;border-bottom:1px solid var(--line);min-height:57px}.brand-icon{font:25px Georgia,serif;color:var(--accent);border:1px solid #657252;width:32px;height:32px;display:grid;place-items:center;border-radius:8px}.brand{display:flex;flex-direction:column}.brand strong{font:15px Georgia,serif;letter-spacing:2px}.brand>span{font-size:8px;letter-spacing:1.8px;margin-top:2px;color:var(--muted)}.connection{display:flex;align-items:center;gap:5px;font-size:10px;margin-left:auto;color:var(--muted)}.connection i{width:5px;height:5px;border-radius:50%;background:var(--accent)}.connection i.offline{background:#e6af72}.icon-button{width:44px;display:flex;align-items:center;justify-content:center;flex-shrink:0;padding:0;border-radius:8px}.app-header .icon-button{margin:-5px -5px -5px 0}.title-row{display:flex;align-items:center;justify-content:space-between;margin-bottom:8px}.title-row h1{font-size:21px;letter-spacing:-.5px;margin:0;font-weight:650}.title-row>span{font-size:11px;color:var(--muted)}.list-toolbar{flex-shrink:0;padding:12px 12px 0}.search-box{display:flex;align-items:center;gap:8px;padding:0 10px;background:var(--panel);border:1px solid var(--line);border-radius:9px;color:var(--muted)}.search-box input{background:none;border:0;min-width:0;width:100%;height:44px}.search-box input::placeholder{font-size:13px;color:#a1ada4}.filter-row{display:flex;gap:6px;align-items:center;padding:7px 0}.status-tabs{display:flex;gap:2px;flex:1;min-width:0}.status-tabs button{padding:0 8px;font-size:12px;white-space:nowrap;border-radius:7px}.status-tabs .selected{background:var(--accent);color:#202819;font-weight:600}.category-filter{min-width:0;max-width:110px}.category-filter select{width:100%;min-height:44px;border:0;background:var(--panel);border-radius:7px;padding:0 5px;font-size:16px;text-overflow:ellipsis}.ticket-list{overflow:auto;overscroll-behavior-y:contain;flex:1;min-height:0;padding:0 12px 12px}.ticket-row{width:100%;display:block;text-align:left;border-top:1px solid var(--line);padding:11px 1px 12px}.ticket-row:last-child{border-bottom:1px solid var(--line)}.ticket-row:active{background:#243024}.ticket-top{display:flex;align-items:center;gap:7px;font-size:11px;color:var(--muted)}.ticket-top time{margin-left:auto;font-size:10px}.badge{font-size:10px;padding:2px 6px;border-radius:4px;white-space:nowrap;background:#35452d;color:var(--accent);line-height:1.4}.badge.IN_PROGRESS{background:#443920;color:#f0d08b}.badge.CLOSED{background:#303b3d;color:#b5c6cd}.ticket-row>strong{display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden;overflow-wrap:anywhere;font-size:15px;font-weight:550;line-height:1.35;margin:6px 0}.ticket-bottom{display:flex;align-items:center;gap:6px;font-size:11px;color:var(--muted)}.ticket-person{display:flex;align-items:center;gap:4px;max-width:47%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.ticket-category{margin-left:auto;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.mine-dot{width:5px;height:5px;flex-shrink:0;background:var(--accent);border-radius:50%}.bottom-nav{display:flex;flex-shrink:0;border-top:1px solid var(--line);background:#17211b;padding:3px 8px calc(4px + env(safe-area-inset-bottom))}.bottom-nav button{display:flex;flex:1;flex-direction:column;align-items:center;justify-content:center;gap:3px;color:var(--muted);min-height:51px;font-size:10px}.bottom-nav button.active{color:var(--accent)}.ticket-heading{display:flex;align-items:center;gap:5px;padding:8px 6px 3px;flex-shrink:0}.ticket-heading>div{flex:1;min-width:0}.ticket-heading>div>span{display:block;font-size:11px;color:var(--muted);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.ticket-heading h1{font-size:16px;line-height:1.3;font-weight:600;margin:3px 0;overflow-wrap:anywhere;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden}.ticket-context{display:flex;gap:7px;align-items:center;font-size:10px;color:var(--muted);padding:5px 13px 10px;border-bottom:1px solid var(--line);flex-shrink:0}.ticket-context>span{max-width:48%;white-space:nowrap;text-overflow:ellipsis;overflow:hidden}.context-category{margin-left:auto}.message-feed{flex:1;min-height:0;overflow:auto;padding:0 12px 12px;overscroll-behavior-y:contain}.date-divider{text-align:center;font-size:10px;color:var(--muted);margin:15px 0}.message{margin:0 24px 13px 0;min-width:0}.message.staff{margin:0 0 13px 24px}.message-author{display:flex;align-items:center;gap:5px;font-size:10px;color:var(--muted);padding:0 2px;margin-bottom:4px;min-width:0}.message-author strong{font-weight:500;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.message-author>span{font-size:9px;color:var(--accent)}.message-author time{margin-left:auto;white-space:nowrap}.message-content{padding:9px 11px;border-radius:2px 11px 11px;background:#202b23;border:1px solid var(--line);font-size:15px;line-height:1.5;overflow-wrap:anywhere;min-width:0}.staff .message-content{background:#2d3927;border-color:#46533b;border-radius:11px 2px 11px 11px}.message-content p{margin:0 0 8px;white-space:pre-wrap}.message-content p:last-child{margin-bottom:0}.message-content h1,.message-content h2,.message-content h3{font-size:16px;margin:8px 0}.message-content ul,.message-content ol{padding-left:20px;margin:7px 0}.message-content pre{white-space:pre-wrap;font-size:12px;padding:8px;background:#111916;border-radius:5px;overflow:auto}.message-content code{font-size:12px;overflow-wrap:anywhere}.message-content table{display:block;max-width:100%;overflow:auto;font-size:12px;border-collapse:collapse}.message-content td,.message-content th{border:1px solid var(--line);padding:5px}.message-content blockquote{margin:8px 0;padding-left:10px;border-left:2px solid var(--accent);color:var(--muted)}.attachment{display:flex;gap:7px;align-items:center;margin-top:8px;font-size:12px;min-height:44px}.attachment img{width:100%;max-height:250px;object-fit:contain;border-radius:6px;background:#111916}.composer{flex-shrink:0;background:#1b2520;border-top:1px solid #46533b;padding:8px 12px calc(5px + env(safe-area-inset-bottom))}.composer textarea{width:100%;display:block;background:none;border:0;line-height:1.4;padding:3px 0;resize:none;min-height:45px;max-height:120px}.composer textarea::placeholder{color:#aab7ad}.composer-tools{display:flex;align-items:center;gap:8px}.composer-tools>span{font-size:10px;color:var(--muted)}.attach-button{position:relative;width:44px;height:44px;display:flex;align-items:center;justify-content:center;margin-left:-8px;flex-shrink:0;cursor:pointer;overflow:hidden;border-radius:8px}.attach-button input{position:absolute;inset:0;opacity:0;width:44px;cursor:pointer}.attach-button:focus-within{outline:2px solid var(--accent)}.attach-button.disabled{opacity:.4;cursor:default}.send-button{margin-left:auto;width:44px;min-height:44px;display:flex;align-items:center;justify-content:center;background:var(--accent);color:#202819;border-radius:12px}.pending-attachments{display:flex;gap:5px;overflow:auto;padding-bottom:5px}.pending-attachments>span{display:flex;align-items:center;gap:4px;flex-shrink:0;font-size:10px;background:#35422e;border-radius:5px;padding-left:5px}.pending-attachments button{display:flex;align-items:center;justify-content:center;width:44px}.closed-ticket{display:flex;align-items:center;gap:7px;flex-shrink:0;font-size:12px;color:var(--muted);padding:7px 12px calc(7px + env(safe-area-inset-bottom));border-top:1px solid var(--line)}.closed-ticket button{margin-left:auto;color:var(--accent);font-size:12px}.action-panel{background:#1c271f;border-bottom:1px solid #46533b;padding:8px 12px;overflow:auto;max-height:45%;flex-shrink:0}.action-grid{display:flex;gap:8px;margin-bottom:8px}.action-grid button{flex:1;display:flex;align-items:center;justify-content:center;gap:6px;background:#34432c;border-radius:8px;font-size:13px;color:var(--accent)}.action-panel label{font-size:11px;color:var(--muted);display:flex;align-items:center;gap:10px}.action-panel select{width:100%;min-width:0;margin-left:auto;max-width:75%;background:var(--bg);border:1px solid var(--line);border-radius:7px;padding:8px;min-height:44px}.forward{display:flex;gap:8px;margin-top:8px}.forward label{flex:1;min-width:0}.forward button{font-size:12px;color:var(--accent)}.error{display:flex;align-items:center;gap:5px;margin:6px 10px;padding:2px 0 2px 10px;border:1px solid #8c5143;border-radius:8px;background:#3c2722;color:#ffd6bd;font-size:12px;flex-shrink:0;max-height:100px;overflow:auto}.error>span{flex:1}.offline-bar{padding:6px 10px;display:flex;gap:6px;align-items:center;font-size:11px;color:#efd0a0;background:#382f21;flex-shrink:0}.empty{padding:35px 18px;text-align:center;color:var(--muted);font-size:14px;line-height:1.5}.empty h2{font-size:17px;color:var(--text)}.empty p{font-size:13px}.login-screen{padding:32px 26px;overflow:auto;flex:1}.login-emblem{font:50px Georgia,serif;color:var(--accent);margin-bottom:30px}.eyebrow{font-size:9px;letter-spacing:2px;color:var(--accent)}.login-screen h1{font-size:38px;line-height:1.12;letter-spacing:-1.5px;margin:14px 0 20px;font-weight:550}.login-screen p{font-size:15px;line-height:1.6;color:var(--muted);max-width:340px}.discord-login{background:#5865f2;border-radius:10px;display:flex;align-items:center;justify-content:center;gap:10px;width:100%;min-height:50px;margin:26px 0 14px;font-size:15px;font-weight:550}.login-screen>small{display:block;color:var(--muted);font-size:11px;text-align:center}.website-link{display:block;text-align:center;font-size:12px;margin-top:30px;padding:12px}.primary{background:var(--accent);color:#202819;padding:12px;border-radius:9px}.full{width:100%;margin:20px 0 15px}.profile-screen{padding:22px 16px;overflow:auto;flex:1}.profile-avatar{width:58px;height:58px;display:grid;place-items:center;border-radius:18px;background:#34442e;border:1px solid #586647;color:var(--accent);font-size:22px}.profile-screen h1{font-size:24px;overflow-wrap:anywhere;margin-bottom:5px}.discord-connected{display:flex;align-items:center;gap:6px;font-size:12px;color:var(--accent);margin-bottom:25px}.profile-card{border:1px solid var(--line);background:var(--panel);border-radius:11px;padding:14px;margin-bottom:12px}.profile-card h2{font-size:14px;margin:0 0 9px}.profile-card p{font-size:13px;line-height:1.5;color:var(--muted);margin:8px 0}.team-chips{display:flex;flex-wrap:wrap;gap:6px;margin-top:12px}.team-chips>span{font-size:11px;background:#34432c;padding:5px 8px;border-radius:6px;color:var(--accent)}.logout{display:flex;align-items:center;justify-content:center;gap:8px;width:100%;color:#edb9a6;border:1px solid #594036;border-radius:9px;font-size:13px}.toast{position:absolute;bottom:calc(80px + env(safe-area-inset-bottom));left:50%;transform:translate(-50%);padding:10px 14px;background:var(--accent);color:#202819;border-radius:9px;box-shadow:0 5px 25px #0005;display:flex;gap:6px;align-items:center;font-size:12px;max-width:90%;width:max-content;z-index:20;pointer-events:none}@media(min-width:650px){body{background:#0b100d}.mobile-app{border-left:1px solid var(--line);border-right:1px solid var(--line)}}@media(max-width:360px){.status-tabs button{font-size:11px;padding:0 6px}.category-filter{max-width:92px}.connection{font-size:9px}.message{margin-right:12px}.message.staff{margin-left:12px}}@media(max-height:500px){.in-ticket .app-header{display:none}.ticket-heading{padding-top:3px}.ticket-context{padding-bottom:5px}.composer{padding-top:3px}.composer textarea{min-height:30px;height:38px}.action-panel{max-height:55%}}@media(prefers-reduced-motion:no-preference){.spinning{animation:spin 1.2s linear infinite}@keyframes spin{to{transform:rotate(360deg)}}}html,body{width:100%;height:100%;overflow:hidden;overscroll-behavior:none}body{position:fixed;inset:0}#root{position:fixed;top:var(--viewport-top, 0px);left:0;right:0;height:var(--viewport-height, 100dvh);overflow:hidden}.mobile-app{height:100%;min-height:0}.keyboard-open .composer{padding-bottom:5px}